This Membership is for the pool owner that likes taking care of their own pool throughout the season!
Opening & Closing (which includes your mechanical opening & closing kits) • 26 Weeks of Maintenance Chemicals (pricing based on pool size) • Priority Scheduling on Openings, Closings + Service Calls • 10% off balancing chemicals & service parts • FREE in-store water testing • Member pricing on service calls (should you need our team to fix something during the season)
Our Premier Membership is for the pool owner who wants to partner with us in their pool maintanence during the 2023 season! This membership INCLUDES ALL of your necessary chemicals!
Opening & Closing (which includes your mechanical opening/closing + opening/closing kits) • 26 Weeks of Basic Weekly Maintenance (includes on-site water testing, adding chemicals, backwashing & emptying skimmer baskets) • Priority Scheduling on Openings, Closings + Service Calls • ONE Free Service Call • Member pricing on service calls • Discounted pricing on service parts • 50% off an auto-cover cleaning • ONE Salt Cell Cleaning (can be done at opening, mid-season or closing) • Liaison
The Premier+ Membership is for the pool owner that doesn't want to have to think twice about their pool during the 2023 Season. This membership INCLUDES ALL of your necessary chemicals!
Deluxe Opening & Closing • (which includes your mechanical opening, mechanical closing, opening & closing chemicals, backwashing or rinsing filter, vacuuming + skimming, brushing walls/steps + emptying skimmer baskets) • One Ammonia Treatment • One Bacteria Treatment • 26 Weeks of Deluxe Weekly Pool Maintenance (includes spot vacuuming + skimming, brushing walls/steps, backwashing, emptying skimmer baskets, filling chlorinator or adjusting salt cell, on-site water testing & adding chemicals).
Priority Scheduling on Openings + Closings • Priority Scheduling for Service Calls • Free Service Calls • Discounted pricing on service parts • One Auto-cover Cleaning • One Salt Cell Cleaning (can be done at opening, mid-season or closing) • Lifetime heat exchanger warranty on all new C-Ray Pool Hayward Heaters (less than 1-year) as long as customer remains a Premier+ Member • Liaison
ALL MEMBERSHIPS ARE ELIGIBLE FOR A 6 MONTH or 12 MONTH PAYMENT PLAN!
Effective Monday, June 3, 2023, C-Ray Pools will no longer be able to accommodate any walk-in client services. Instead, we are offering online appointment scheduling and drop off with delivery options.
Appointment times for water tests and water related issues will be offered on Monday, Thursday & Fridays with Crystal Donaldson, our dedicated Client Success Manager.
Drop off & Delivery will be a service we offer Monday - Friday until 12pm for chemical delivery same day. Water dropped off after 12pm until 4pm, will be offered chemical delivery the following day.
Once your water has been tested, you will receive an email with your results and any recommendations for treatment. If you accept the treatment plan, we will send you an invoice. Once paid, chemicals will be dropped off by a member of our team with instructions for application.
This new approach allows us more time to provide individual attention to those that prefer in person time with our expert staff, while still offering the service of water testing and chemical purchases for those who cannot make it in or prefer to drop and have us deliver.
As always, we appreciate and value your patronage of C-Ray Pools and we look forward to serving you and your pool for years to come.
Sincerely,
The C-Ray Pools Team
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