Effective Monday, June 3, 2023: C-Ray Pools will no longer be able to accommodate walk-in client services. We now offer online appointment scheduling & drop off at our Members Hub. *We are currently beta testing drop-off & delivery options.
Appointment times for water tests & water related issues will be offered throughout the week & can be booked with our Water Care Team on our website.
*Beta Testing* drop off & delivery will be a service we offer Monday - Friday until 12pm for chemical delivery same day. Water dropped off after 12pm until 4pm, will be offered chemical delivery the following day.
Once your water has been tested, you will receive an email with your results and any recommendations for treatment. If you accept the treatment plan, we will send you an invoice. Once paid, chemicals will be dropped off by a member of our Water Care Team with instructions for application.
This new approach allows us more time to provide individual attention to those that prefer in person time with our team of experts, while still offering the service of water testing & chemical purchases for those who cannot make it in or prefer to drop and have us deliver.
As always, we appreciate and value your patronage of C-Ray Pools and we look forward to serving you & your pool for years to come.
Sincerely,
The C-Ray Pools Team
